Ra8889 takes every aspect of your personal data protection seriously. This Privacy Policy sets out in detail how we collect, use, store and safeguard the personal information of all registered members in Malaysia.
We build our platform with privacy as a core priority, not merely as a compliance obligation
All your personal data and financial transactions on ra8889 are protected with 256-bit SSL encryption. Your information cannot be accessed by unauthorised parties at any point during transmission or storage.
Ra8889 has never and will never sell, rent or trade members' personal data to any third party for marketing purposes. Your data belongs to you, and we respect that right in full.
As a ra8889 member, you have the right to access, update, amend or request deletion of your personal data at any time, either through your account settings or by contacting our customer support.
The ra8889 Privacy Policy is drafted in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all data collection and processing practices comply with applicable Malaysian law.
Ra8889 only collects data that is genuinely necessary to provide services to you. We do not collect irrelevant or excessive information beyond what is required for the platform's operations.
In the event of any data security breach affecting your information, ra8889 is committed to notifying impacted members within 72 hours in accordance with our incident response protocol.
This Privacy Policy outlines ra8889's commitment to protecting your personal data as a member of our Malaysia online casino platform. By registering for or using the ra8889 platform, you agree to the data collection and processing practices described in this document. Please read it carefully before using any of our services.
Ra8889 is Malaysia's leading online casino platform, offering a wide range of entertainment games — including Live Casino, Blackjack, Poker, Slot Jackpot, Lottery, Virtual Sports and Table Games — to registered members across Malaysia. In the course of operating the platform, we collect and process certain personal data belonging to our members.
We recognise that privacy is a fundamental right of every individual. For this reason, ra8889 takes a responsible and transparent approach to every aspect of personal data processing. This Privacy Policy has been drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international industry standards.
This Privacy Policy applies to all personal information collected by ra8889 through our official website at ra8889.net, mobile applications (where available), customer support interactions and all other digital touchpoints related to the ra8889 platform.
By continuing to use the ra8889 platform after the effective date of this Privacy Policy, you confirm your acceptance of all data processing practices described herein. If you do not agree, please stop using the platform and contact us to close your account.
Ra8889 collects various categories of personal data depending on how you interact with our platform. The table below outlines the main categories of data we collect:
| Data Category | Examples of Information | Requirements |
|---|---|---|
| Identity Data | Full name, identity card number (MyKad), date of birth, gender | Mandatory |
| Contact Data | Email address, mobile number, residential address | Mandatory |
| Financial Data | EWallet account numbers, transaction records, deposit and withdrawal history in MYR | Mandatory |
| Technical Data | IP address, device type, web browser, operating system, access logs | Automatic |
| Game Data | Game history, winnings, wagers, session duration | Automatic |
| Cookie Data | Language preferences, display settings, login session tokens | Optional |
| Communication Data | Customer support chat records, emails and complaints submitted | Contextual |
Ra8889 does not collect sensitive data such as health information, criminal records, political views or religious beliefs unless specifically required by applicable law or necessary to fulfil our AML (Anti-Money Laundering) obligations.
Ra8889 collects your personal data through a variety of transparent and responsible means:
Ra8889 processes your personal data only for legitimate, relevant and clearly stated purposes. We use your data for the following:
Ra8889 will not use your personal data for any purpose not stated above without first obtaining your renewed consent. You have the right to withdraw consent for marketing purposes at any time without affecting your access to the platform's core services.
Ra8889 does not sell, rent or trade members' personal data to any third party for commercial or marketing purposes. However, in the course of operating the platform, we may share your personal data with the following categories of parties under limited and controlled circumstances:
Data sharing is carried out only to the extent necessary, and all third parties are required to comply with data protection standards equivalent to or higher than ra8889's own.
Ra8889 retains your personal data for as long as your account is active, and for the required period following account closure to fulfil applicable legal and regulatory obligations. Generally, financial records and transaction data are retained for seven (7) years in accordance with Malaysian legal requirements.
The technical and organisational security measures we have in place to protect your data include:
While ra8889 takes all reasonable precautions, no security system can guarantee absolute 100% protection. You also play an important role by keeping your password and account login details confidential.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and ra8889's internal policies, you as a member have the following rights with respect to your personal data:
Requesting a copy of the personal data we hold about you.
Requesting correction of inaccurate or incomplete data.
Requesting erasure of data where there is no longer a legal requirement to retain it.
Object to the processing of your data for direct marketing purposes at any time.
Requesting your data in a structured, machine-readable format.
Request restriction of processing under certain circumstances provided for by law.
To exercise any of the rights above, please contact ra8889's Data Protection Officer (DPO) team by email at support@ra8889.net with the subject line "Personal Data Rights Request". We will process your request within 30 calendar days of receipt.
The ra8889 platform uses cookies and similar tracking technologies to enhance the user experience, analyse usage patterns and ensure the security of your login session. The following are the types of cookies we use:
You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality and your overall experience on the ra8889 platform.
The ra8889 platform is strictly for adults aged 18 and above. ra8889 does not knowingly collect or process personal data from individuals under the age of 18.
Should we discover or be made aware that personal data of a minor has been collected without our knowledge, we will take immediate action to delete all such data and close the account without delay. Parents or guardians who believe their child has registered on the ra8889 platform should contact us immediately at support@ra8889.net.
Ra8889 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our operational practices, new legal requirements or evolving industry standards. Members will be notified of any material amendments via in-platform notifications or by email to your registered address.
The "Updated" date at the top of this document will always reflect the latest version of the Privacy Policy in force. Your continued use of the ra8889 platform following the publication of any amendments constitutes acceptance of the updated privacy terms.
We recommend reviewing this Privacy Policy periodically — at least once every three months — to stay informed of how ra8889 protects and uses your personal data.
If you have any questions, concerns or complaints regarding this Privacy Policy or how ra8889 handles your personal data, please contact our Data Protection Officer through the following channels:
For more information about your rights and how to exercise them, you may also refer to the Terms & Conditions ra8889 or page Responsible Gaming us. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
Your data is protected. Your game is secure. Register now and enjoy the best online casino experience in Malaysia with a minimum deposit of just RM 20.